Mobility Solutions

Verra Mobility

Design
Development
Maintenance
Performance Marketing

Introduction

Verra Mobility stands as a global leader in smart transportation, working diligently behind the scenes to deliver innovative technologies that make mobility safer and more efficient. Their expertise lies in managing tolls, violations, and vehicle registrations for commercial clients such as rental car companies, fleet management firms, and large-scale fleet operators. Intuitio Labs was selected as a partner to redesign and develop Verra Mobility’s flagship rental partner portals, creating a seamless user experience tailored to the diverse needs of their clients.

What we did

  • Conducted a detailed audit and analysis of existing sites and customer journeys
  • Redesigned WordPress sites for Verra Mobility's flagship brands (Avis, Budget, and Payless)
  • Reimagined and optimized the customer journeys to enhance user engagement and conversion rates

The Solution

We approached the project with a user-centered mindset, aiming to simplify navigation while maintaining the individuality of each flagship brand. Our team ensured a fluid and intuitive digital experience across all WordPress pages, enabling customers to access vital information quickly. Through consistent branding and detailed customer journey analysis, we crafted solutions that integrated seamlessly with Verra Mobility's DotNet system.

Technologies & Tools

Front End Technologies

Back End Technologies

Infrastructure

Third party Integrations

Seamless Multi-Brand Navigation

Crafted a unified yet distinct experience for Avis, Budget, Payless, and the EHI group of companies, allowing users to effortlessly differentiate between brands while navigating confidently.

AVIS

We developed a sleek and user-friendly design for AVIS, ensuring customers could seamlessly access eToll services. Features include tailored receipts, instant access to statements, and a highly intuitive contact section, all aimed at elevating the customer experience.

ABG group of companies AVIS

Budget

For Budget, we enhanced navigation with a focus on transparency and ease. The eToll pages were structured to ensure quick access to auto receipts, FAQs, and coverage information, empowering users to find what they need without any hassle.

ABG group of companies Budget animationABG group of companies Budget animationABG group of companies Budget

Payless

Designed for simplicity and efficiency, Payless customers benefited from a clean interface with straightforward access to toll receipts, detailed statements, and dedicated support pages. A responsive design ensures easy usage across all devices.

ABG group of companies Payless

EHI group of companies


Alamo

For Alamo, we prioritized accessibility and functionality, creating a platform where users can quickly retrieve toll-related information and receipts. Features include a clear coverage overview, a detailed FAQ section, and optimized navigation for an efficient user experience.

EHI group of companies Alamo

Enterprise

The Enterprise platform was designed with customer convenience in mind. It offers streamlined tools for vehicle-related toll management, including automatic receipt generation, a user-friendly contact page, and robust privacy features to ensure secure data handling.

EHI group of companies Enterprise

National

National's pages were crafted to emphasize ease of use and effortless transaction management. With features such as auto-receipt delivery, detailed coverage templates, and a responsive FAQ section, users can complete tasks with confidence and speed.

EHI group of companies National

Plate Pass

For Plate Pass users, we delivered a functionally rich and intuitive design. It allows customers to manage toll pass details efficiently, view receipts, and easily reach out to support for any inquiries. The system is built to accommodate a wide range of user needs while ensuring a seamless user experience.

EHI group of companies Plate Pass

Invoice Management

Streamlined invoice management across all brands, enabling users to easily check, download, and organize their billing information. This feature integrates seamlessly into the portals, offering customers quick access to their transaction history, payment confirmations, and detailed invoices. By prioritizing simplicity and clarity, users can efficiently handle all invoicing needs without delays or confusion.
App LayoutVerra mobility check the invoice

Adaptable Design for a Seamless Multi-Device Experience

With users accessing Verra Mobility’s portals on desktops, tablets, and smartphones, responsive design was an essential focus. A mobile-first approach ensured layouts adjusted seamlessly to different screen sizes, maintaining readability, fast load times, and easy navigation. Flexible grids, optimized touch interactions, and adaptive images provided a consistent experience across devices. This adaptability guarantees accessibility and user satisfaction, whether on the go or working at a desktop.

Verramobility responsive design
Verramobility responsive design
Verramobility responsive design
Verramobility responsive design
Verramobility responsive design
Verramobility responsive design
Verramobility responsive design
Verramobility responsive design
Verramobility responsive design
Verramobility responsive design
We came to Intuitio Labs because we needed help to implement new websites for our rental partner offering sites. We needed a partner who had deep experience in not just technology but also with user experience. Intuitio Labs' team offered really great insights with website experience and helped us optimize our customer journey. The team was endlessly pleasant to work with, which was a big bonus. That's not always the case with offshore teams, but Intuitio Labs' folks were responsive, great with communication, and always flexible when we needed to change gears quickly. Beyond that, we found that Intuitio offered a different mindset that most development firms you'll come across. A refreshing and much-needed capability. We're really happy with our new websites and so are our partners. We would highly recommend Intuitio Labs to any company large or small as a technology and design partner. "
Erika Rodwell
Product Lead, Verra Mobility

Results

  • Successfully launched redesigned WordPress pages for Avis, Budget, Payless, and EHI group brands on time and within budget
  • Streamlined customer journeys and improved user interaction across all platforms
  • Delivered a scalable and well-documented CMS, enabling autonomous content updates by Verra Mobility’s marketing team
  • Ensured a polished and efficient implementation process, resulting in a seamless integration with Verra Mobility’s DotNet system