Gravy is on a mission to create an affordable and more efficient way for businesses to engage and manage failed payments, all towards increasing the lifetime value of a customer and in turn increasing the value of the business. They have returned over 68M$ to their clients since inception. They needed to design and build their next generation platform to enable their rapidly growing business. To scale their business in a cost managed approach we worked with their operations and product team to build and launch a solution that would increase operational efficiency by an average of 200%.

What we did for Gravy
  • AWS Cloud architecture
  • CRM architecture, design and implementation
  • Data modelling, Database design and AWS RDS implementation
  • Technology strategy roadmapping and budgeting


All this means that Gravy now has a more robust system in place that can meet its growing demand. By helping Gravy grow, we helped many businesses increase their revenue by converting potentially lost transactions. Achieved an increase in operational efficiency of over 200%.

Gravy Solutions founder
John Cozad SVP Operations, Gravy Solutions
“I had very high expectations going into the project - needless to say these were met and then some. IntuitioLabs engaged our whole team in the strategy and requirements process, got to grips with our business quickly and delivered a plan and executed on it. The successful teamwork was pretty near and dear to us at Gravy.“