Gravy is on a mission to create an affordable and more efficient way for businesses to engage and manage failed payments, all towards increasing the lifetime value of a customer and in turn increasing the value of the business. They have returned over 68M$ to their clients since inception. They needed to design and build their next generation platform to enable their rapidly growing business. To scale their business in a cost managed approach we worked with their operations and product team to build and launch a solution that would increase operational efficiency by an average of 200%.